Privacy Policy

At MAEVE & ROSE, we value your privacy and want you to feel confident about how your personal information is handled. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use that information, and when it may be shared with third parties.

PERSONAL INFORMATION WE COLLECT

When you visit the MAEVE & ROSE website, certain information about your device and browsing activity may be collected automatically. This may include your web browser, IP address, time zone, cookies stored on your device, the pages and products you view, the website or search terms that brought you to us, and information about how you interact with our website.

We refer to this information as Device Information.

Device Information may be collected through technologies such as:

Cookies: Small data files stored on your device that help websites remember information and understand how visitors use the website.

Log files: These record activity on our website and may include information such as your IP address, browser type, internet service provider, referring and exit pages, and date and time information.

Web beacons, tags and pixels: Electronic technologies that may be used to understand how visitors browse and interact with our website.

When you place an order, or attempt to place an order, we may also collect information necessary to process your purchase. This may include your name, billing address, delivery address, payment details, email address and telephone number. We refer to this as Order Information.

If you choose to subscribe to our marketing communications, we may also use your email address to keep you updated about MAEVE & ROSE, including new arrivals, special offers and other store updates. You can unsubscribe from marketing communications at any time.

Throughout this Privacy Policy, Personal Information refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We primarily use Order Information to process and complete purchases made through MAEVE & ROSE. This includes processing payments, arranging delivery and providing order confirmations, receipts or other information relating to your purchase.

We may also use your information to communicate with you regarding your order or enquiries, identify and prevent potentially fraudulent or suspicious transactions, provide customer service, and send relevant marketing communications where you have given us permission or where otherwise permitted by applicable law.

Device Information may be used to help protect MAEVE & ROSE against fraud and security risks and to better understand how visitors use our website. This information can also help us improve the shopping experience and evaluate the performance of our website, marketing and advertising.

SHARING YOUR PERSONAL INFORMATION

We may share Personal Information with trusted third-party service providers where necessary to operate our website, process orders, deliver purchases, provide services or understand how customers use MAEVE & ROSE.

Where analytics services such as Google Analytics are used, information about website activity may be processed to help us understand how visitors interact with our website.

We may also disclose Personal Information where required by applicable law or regulation, in response to a lawful request from an authority, or where necessary to establish, exercise or protect our legal rights.

We do not share your Personal Information with third parties for purposes unrelated to operating MAEVE & ROSE except where we have an appropriate legal basis to do so.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights relating to your Personal Information.

For customers in Ireland and elsewhere in the European Economic Area, these may include the right to request access to the Personal Information we hold about you, request that inaccurate information be corrected, request deletion of your Personal Information in certain circumstances, restrict or object to certain processing, and exercise other rights available under applicable data protection law.

Some Personal Information may need to be retained where we have a legal obligation or another lawful reason to keep it.

If you would like to exercise your privacy rights or have a question about how your information is handled, please contact us at support@maeveroseireland.com.

DATA RETENTION

We retain Order Information and other Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining appropriate business and financial records, resolving disputes, preventing fraud and complying with our legal obligations.

Where applicable, you may request deletion of your Personal Information. Certain information may still need to be retained when required by law or for legitimate legal or business purposes.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal obligations or the way we process Personal Information.

When appropriate, the latest version of this Privacy Policy will be made available through our website.

CONTACT US

If you have any questions about this Privacy Policy, your Personal Information or your privacy rights, please contact us at:

MAEVE & ROSE
Email: support@maeveroseireland.com