Shipping Policy

At MAEVE & ROSE, we know how exciting it is to receive something new. That’s why we work to get your order on its way as quickly as possible.

ORDER PROCESSING

Orders are prepared promptly and are normally dispatched on the next business day after your order is placed.

Orders placed on weekends or public holidays will be processed on the next available business day.

During particularly busy periods, promotional events or holidays, processing may occasionally take a little longer. If there is a significant delay with your order, we will do our best to keep you informed.

DELIVERY

Once your order has been dispatched, delivery time depends on the destination and the delivery service selected for your order.

Estimated delivery times shown during checkout are estimates and begin from the date your parcel is dispatched.

While we always aim for your order to arrive within the estimated timeframe, delays caused by postal or courier services, severe weather, public holidays or circumstances outside our control may occasionally occur.

SHIPPING CONFIRMATION & TRACKING

Once your order has been dispatched, you will receive a shipping confirmation email.

Where tracking is available for your shipment, your tracking information will be included so you can follow your parcel on its journey.

Please allow some time after receiving your shipping confirmation for the carrier’s tracking system to update.

SHIPPING ADDRESS

Please make sure that your delivery address is complete and correct before placing your order.

If you notice an error after ordering, contact us as soon as possible at support@maeveroseireland.com.

We will always try to help, but once an order has been processed or dispatched, we may no longer be able to change the delivery address.

MAEVE & ROSE cannot be held responsible for delivery problems resulting from incorrect or incomplete information provided when placing an order.

DELIVERY DELAYS

Occasionally, deliveries may take longer than expected due to circumstances outside our control.

If your parcel appears to be significantly delayed, please contact us at support@maeveroseireland.com with your order number and we will be happy to look into it for you.

LOST OR DAMAGED PARCELS

If your parcel arrives damaged or you believe it may have been lost during delivery, please contact us as soon as possible.

Please provide your full name, order number and details of the issue. For damaged deliveries, we may also ask you to provide photographs of the parcel and/or items so that we can investigate the matter.

CONTACT US

If you have any questions about shipping or the delivery of your order, please contact us:

MAEVE & ROSE
Email: support@maeveroseireland.com